This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Caută ajutor

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Află mai multe

Acest fir de discuție a fost arhivat. Adresează o întrebare nouă dacă ai nevoie de ajutor.

My computer won't shut down after I upgraded Firefox

  • 2 răspunsuri
  • 1 are această problemă
  • 3 vizualizări
  • Ultimul răspuns de FredMcD

Tazzie1
Tazzie1
more options

I upgraded Firefox, and now my computer won't go into sleep mode after a while, plus my fan stays running louder than normal, I shut it down, but when it boots back up, it doesn't load like it used to, adding all my icons like before. I have to shut it down after i use it as it will not go into sleep and then shut down automatically like it used to!! Please help, thank you, 

  Debra Fowlds
I upgraded Firefox, and now my computer won't go into sleep mode after a while, plus my fan stays running louder than normal, I shut it down, but when it boots back up, it doesn't load like it used to, adding all my icons like before. I have to shut it down after i use it as it will not go into sleep and then shut down automatically like it used to!! Please help, thank you, Debra Fowlds

Toate răspunsurile (2)

FredMcD
FredMcD
more options

Separate Security Issue: Update your Flash Player Note: Windows users should download the ActiveX for Internet Explorer. and the plugin for Plugin-based browsers (like Firefox).

Note: Windows 8 and Windows 10 have built-in flash players and Adobe will cause a conflict. Install the plugin only. Not the ActiveX.

Flash Player Version: Version 27.0.0.159

https://get.adobe.com/flashplayer/ Direct link scans current system and browser Note: Other software is offered in the download. <Windows Only>

https://get.adobe.com/flashplayer/otherversions/ Step 1: Select Operating System Step 2: Select A Version (Firefox, Win IE . . . .) Note: Other software is offered in the download. <Windows Only> +++++++++++++++++++ See if there are updates for your graphics drivers https://support.mozilla.org/en-US/kb/upgrade-graphics-drivers-use-hardware-acceleration

FredMcD
FredMcD
more options

Start Firefox in Safe Mode {web link} by holding down the <Shift> (Mac=Options) key, and then starting Firefox.

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?

https://support.mozilla.org/kb/Firefox+is+already+running+but+is+not+responding

https://support.mozilla.org/en-US/kb/firefox-slow-how-make-it-faster

https://support.mozilla.org/en-US/kb/firefox-uses-too-many-cpu-resources-how-fix

https://support.mozilla.org/en-US/kb/firefox-uses-too-much-memory-ram

https://support.mozilla.org/en-US/kb/firefox-hangs-or-not-responding