This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Caută ajutor

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Află mai multe

Acest fir de discuție a fost arhivat. Adresează o întrebare nouă dacă ai nevoie de ajutor.

I have an entire folder (and sub-folders) of e-mails that got zapped away. If I search for the e-mails, they appear in the search, but are no where to be found.

  • 1 răspuns
  • 1 are această problemă
  • 1 vizualizare
  • Ultimul răspuns de Wayne Mery

peapod77
peapod77
more options

I have an entire folder (and sub-folders) of e-mails that got zapped away. If I search for the e-mails, they appear in the search, but are no where to be found. I saw on one forum where executing a check disk may re-index the folders, but I'm not sure if that is the problem I have, nor how to execute a check disk. Thanks for any help available!

I have an entire folder (and sub-folders) of e-mails that got zapped away. If I search for the e-mails, they appear in the search, but are no where to be found. I saw on one forum where executing a check disk may re-index the folders, but I'm not sure if that is the problem I have, nor how to execute a check disk. Thanks for any help available!

Toate răspunsurile (1)

Wayne Mery
Wayne Mery
  • Moderator
  • Top 10 Contributor
more options

You can get in this state of antivirus or OS/disk failure zapped your mail folders. If your mail accounts are imap you can "recover". If it is an imap account, remove the account in thunderbird and add it back