This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Caută ajutor

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Află mai multe

Acest fir de discuție a fost arhivat. Adresează o întrebare nouă dacă ai nevoie de ajutor.

I just bought the premium version of Video Download Helper, specifically for the "download and convert" feature, and it worked once. Now, it is hung up.

  • 1 răspuns
  • 1 are această problemă
  • 3 vizualizări
  • Ultimul răspuns de the-edmeister

more options

I just bought the premium version of Video Download Helper, specifically for the "download and convert" feature, and it worked once. Now, it is hung up. It's been all day since I started my last download/conversion, and it's still saying that it's "running". This is sure NOT what I paid for.

I just bought the premium version of Video Download Helper, specifically for the "download and convert" feature, and it worked once. Now, it is hung up. It's been all day since I started my last download/conversion, and it's still saying that it's "running". This is sure NOT what I paid for.

Toate răspunsurile (1)

more options

Support for Video Download Helper is here: http://www.downloadhelper.net/support.php