This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Caută ajutor

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Află mai multe

Acest fir de discuție a fost arhivat. Adresează o întrebare nouă dacă ai nevoie de ajutor.

Nothing in Sent folder since 15 October 2017, and no Outbox? Have checked everything and all seems OK - but!

  • 2 răspunsuri
  • 4 au această problemă
  • 3 vizualizări
  • Ultimul răspuns de FLUGGA

FLUGGA
FLUGGA
more options

The sending of the E-mail on the PC shows that it is being placed in the Sent folder, but it never turns up. Everything was OK up to 15 October 2017, the last recorded Sent E-mail. Settings checked as suggested in other answers, and all OK. There is no Outbox. I have discovered that some E-mails have not been delivered, but a notice of non-delivery is never received. This suggests that the E-mails might be on hold - in the Outbox. But!! I have checked the programme and it records that it was 'created' on 14 October 2017. Interesting? It is 52.5.0.6534. How can this be remedied?

The sending of the E-mail on the PC shows that it is being placed in the Sent folder, but it never turns up. Everything was OK up to 15 October 2017, the last recorded Sent E-mail. Settings checked as suggested in other answers, and all OK. There is no Outbox. I have discovered that some E-mails have not been delivered, but a notice of non-delivery is never received. This suggests that the E-mails might be on hold - in the Outbox. But!! I have checked the programme and it records that it was 'created' on 14 October 2017. Interesting? It is 52.5.0.6534. How can this be remedied?

Toate răspunsurile (2)

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

Please add the troubleshooting information to your post, or at least the Mail and News accounts part of it.

To find the Troubleshooting information:

  • Open Help (or click on three-line-icon and select Help)
  • Choose Troubleshooting Information
  • Use the button Copy to clipboard to select all. Do not check box "Include account names"!
  • Paste this in your post.
FLUGGA
FLUGGA Deținătorul întrebării
more options

Nothing appears to have changed other than things are getting worse!

Modificat în de FLUGGA