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Firefox crashes

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  • Ultimul răspuns de Shadow110

ldbenson
ldbenson
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I have been having hangs and crashes every day starting after 11:00 am Eastern and going through around 12 or 1:00. I have no scans or scheduled or running at this time. I has been happening since Dec 7, 2017. Here are 3 examples of crashes, they don't include the hangs that take several minutes

Unsubmitted Crash Reports Report ID Date Crashed 40a32ed0-fcc9-4506-8827-273a34d9c7da 12/9/2017 11:40 AM 77dde16e-aceb-451e-8eb3-4eeb3941c179 12/7/2017 11:09 AM fad2f8a9-cf22-4ed5-96db-98d6f327c05c 12/7/2017 11:09 AM

I have been having hangs and crashes every day starting after 11:00 am Eastern and going through around 12 or 1:00. I have no scans or scheduled or running at this time. I has been happening since Dec 7, 2017. Here are 3 examples of crashes, they don't include the hangs that take several minutes Unsubmitted Crash Reports Report ID Date Crashed 40a32ed0-fcc9-4506-8827-273a34d9c7da 12/9/2017 11:40 AM 77dde16e-aceb-451e-8eb3-4eeb3941c179 12/7/2017 11:09 AM fad2f8a9-cf22-4ed5-96db-98d6f327c05c 12/7/2017 11:09 AM

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Shadow110
Shadow110
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Most Crashes (not all) are from below problems.......

See if you can find updates for your Intel(R) HD Graphics as they are unknown yrs old :driverDate: 7-19-2011 You can Google Intel(R) HD Graphics and find the download page https://downloadcenter.intel.com/product/80939/Graphics-Drivers, but you may have to know what generation chipset you are using. CPU-Z would tell you this https://www.cpuid.com/ Can also try : https://www.intel.com/content/www/us/en/support/detect.html I see several errors in the drivers. Old & corrupted Drivers cause a wide range of issues. Please keep them updated to prevent issues and you never know when Intel will stop supporting them.

This far out of date a new card is warranted

You could try this please : Go the Menu then Tools --> Options --> Performance and untick everything. change the recommended size lower then see how it runs. Note: 0 = No Multi-processor = slow again. TRY 2 Restart Firefox after making these changes please.

If still need to if above does not work : Please Submit your bp- files as a URL directions to do so please follow : https://support.mozilla.org/en-US/kb/firefox-crashes-asking-support Send last 2 only.

Please let us know if this solved your issue or if need further assistance.