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I can no longer save images in "My Shots." The message I get when trying is "Error saving expiration."

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Locking this thread.
Please continue here: [/questions/1197690]
I used to be able to save my screen shots after using "Take a screenshot." Now, when I use screen shots and then click on "My Shots" to save the image, nothing is saved. Also, all my older shots that I set for "no expiration" are gone. The message that appears when I try to set how long I want a shot saved reads "Error saving expiration." I clean my history and cache frequently, so that can't be it.

<i>Locking this thread.</i><br><i>Please continue here: [[/questions/1197690]]</i><br> I used to be able to save my screen shots after using "Take a screenshot." Now, when I use screen shots and then click on "My Shots" to save the image, nothing is saved. Also, all my older shots that I set for "no expiration" are gone. The message that appears when I try to set how long I want a shot saved reads "Error saving expiration." I clean my history and cache frequently, so that can't be it.

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If this is with using Firefox screenshot extension then try to click the Download icon to store the images locally on your computer in the default download location as set via Options/Preferences. Clicking Save saves them to internet.