We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Caută ajutor

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Află mai multe

Acest fir de discuție a fost arhivat. Adresează o întrebare nouă dacă ai nevoie de ajutor.

Getting message that Thunderbird must be restarted to finish a previous upgrade following a Windows Restore Point recall.

  • 2 răspunsuri
  • 2 au această problemă
  • 3 vizualizări
  • Ultimul răspuns de Wayne Mery

more options

I experienced an error in Windows 10 that required me to drop back to the last restore point. (1 day prior) Now Thunderbird is giving me an error that "Your computer must be restarted to complete a previous upgrade of Thunderbird." Rebooting fails to correct the situation. Is there a registry changethat will correct this, or some other solution? Thunderbird had fully installed the most recent update prior to the Windows error.

Regards, -Ray

I experienced an error in Windows 10 that required me to drop back to the last restore point. (1 day prior) Now Thunderbird is giving me an error that "Your computer must be restarted to complete a previous upgrade of Thunderbird." Rebooting fails to correct the situation. Is there a registry changethat will correct this, or some other solution? Thunderbird had fully installed the most recent update prior to the Windows error. Regards, -Ray

Modificat în de Wayne Mery

Soluție aleasă

Made a backup of my Thunderbird Profile as a safety measure. Tried to uninstall the application, but received the same error message. Removed the application directory, downloaded the current install image and reinstalled. Fixed the issue, though this was probably overkill. Something that could have been corrected in registry or an .ini setting...

Citește acest răspuns în context 👍 2

Toate răspunsurile (2)

more options

Soluție aleasă

Made a backup of my Thunderbird Profile as a safety measure. Tried to uninstall the application, but received the same error message. Removed the application directory, downloaded the current install image and reinstalled. Fixed the issue, though this was probably overkill. Something that could have been corrected in registry or an .ini setting...

more options

Thanks for posting your solution. It's safe than providing instructions to edit registry