This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Caută ajutor

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Află mai multe

Acest fir de discuție a fost arhivat. Adresează o întrebare nouă dacă ai nevoie de ajutor.

Suddenly yesterday, Firefox will not load.

  • 2 răspunsuri
  • 1 are această problemă
  • 1 vizualizare
  • Ultimul răspuns de FredMcD

more options

Been working fine then yesterday January 21 at about 2300 Zulu Firefox will not load, safe mode does not work either, acts as if it is suddenly not there - only the shortcut icon. Running Windows 10, after attempting to load there is quite a bit of CPU action in task manager.

Been working fine then yesterday January 21 at about 2300 Zulu Firefox will not load, safe mode does not work either, acts as if it is suddenly not there - only the shortcut icon. Running Windows 10, after attempting to load there is quite a bit of CPU action in task manager.

Toate răspunsurile (2)

more options

Sounds like a A/V or Firewall issue? Otherwise your FF could be corrupted and needs to be uninstalled and then reinstalled.

more options

Some problems occur when your Internet security program was set to trust the previous version of Firefox, but no longer recognizes your updated version as trusted. Now how to fix the problem: To allow Firefox to connect to the Internet again;

  • Make sure your Internet security software is up-to-date (i.e. you are running the latest version).
  • Remove Firefox from your program's list of trusted or recognized programs. For detailed instructions, see

Configure firewalls so that Firefox can access the Internet. {web link}