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My mouse wheel lags and does not function properly only when using firefox in windows 10.

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  • 2 au această problemă
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jimpic
jimpic
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If I scroll the mouse wheel up or down it hangs up and then after a few moments jumps to where the mouse should be. It only does this on Firefox and not other browsers. I am using windows 10 on an HP Envy laptop. I have other computers and there are no problems with Firefox on them. I have also changed mice with same results.

If I scroll the mouse wheel up or down it hangs up and then after a few moments jumps to where the mouse should be. It only does this on Firefox and not other browsers. I am using windows 10 on an HP Envy laptop. I have other computers and there are no problems with Firefox on them. I have also changed mice with same results.

Toate răspunsurile (2)

WestEnd
WestEnd
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Check your Mouse driver to see what was changed.

cor-el
cor-el
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  • Top 10 Contributor
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You can try to disable hardware acceleration in Firefox.

Close and restart Firefox after modifying the setting to make the change effective.

You can check if there is an update for your graphics display driver and check for hardware acceleration related issues.

Start Firefox in Safe Mode to check if one of the extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) or if hardware acceleration is causing the problem.

  • switch to the DEFAULT theme: "3-bar" menu button or Tools -> Add-ons -> Appearance
  • do NOT click the "Refresh Firefox" button on the Safe Mode start window