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can log into gmail via web but not via Thunderbird

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Ropar
Ropar
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I recently had to do clean reinstall of Win 10, since then I can log into GMail via the Web but cannot gain entry via Thunderbird. I have checked and set all the imap settings, password, acct details and everything else I could see but still cannot gain entry to Gmail. This occurs on both my gmail accounts with an error message saying that "configuration could not be verified -- is the Username or Password wrong" but all is correct. I have 1 other email acct that is not GMail and it goes thru flawlessly. Any help appreciated. Ropar

I recently had to do clean reinstall of Win 10, since then I can log into GMail via the Web but cannot gain entry via Thunderbird. I have checked and set all the imap settings, password, acct details and everything else I could see but still cannot gain entry to Gmail. This occurs on both my gmail accounts with an error message saying that "configuration could not be verified -- is the Username or Password wrong" but all is correct. I have 1 other email acct that is not GMail and it goes thru flawlessly. Any help appreciated. Ropar

Soluție aleasă

"configuration could not be verified" for a gmail account basically means you have an anti virus product causing trouble. My last major headache was caused by Norton and I had to turn off sonar and email scanning before it would allow the account wizard to complete without spurious errors. It was hugely frustrating.

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Tomatoshadow2
Tomatoshadow2
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What version of Thunderbird are you using?

Ropar
Ropar Deținătorul întrebării
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using ver 52.6.0

Matt
Matt
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Soluție aleasă

"configuration could not be verified" for a gmail account basically means you have an anti virus product causing trouble. My last major headache was caused by Norton and I had to turn off sonar and email scanning before it would allow the account wizard to complete without spurious errors. It was hugely frustrating.

Ropar
Ropar Deținătorul întrebării
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No luck Matt, even tried removing AVG but no help. I have 2 separate accounts with the exact same problem and now it seems my wife's machine is doing the same thing. I was going to check my setting against hers but she can't even help me now. I am going to try and get an older version of Thunderbird and see what happens as we are both using the latest 52.6.0 on Win10