This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Caută ajutor

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Află mai multe

Acest fir de discuție a fost arhivat. Adresează o întrebare nouă dacă ai nevoie de ajutor.

Cannot delete bookmarks - some delete most won't

  • 10 răspunsuri
  • 6 au această problemă
  • 51 de vizualizări
  • Ultimul răspuns de R3TZ3V

more options

I am trying to clean up my bookmarks. When I right click to delete nothing happens. I've also cannot do it in 'Show all Bookmarks' ...

I am trying to clean up my bookmarks. When I right click to delete nothing happens. I've also cannot do it in 'Show all Bookmarks' ...

Soluție aleasă

I am glad to hear that your problem has been resolved. If you haven't already, please select the answer that solves the problem. This will help other users with similar problems find the solution more easily.

Thank you for contacting Mozilla Support.


If you have sync, and there is a problem anywhere, Shut Down Sync Immediately On All Devices to prevent the problem from spreading. Once the problem is fixed, perform the same repair on all computers/profiles before using sync again.

Citește acest răspuns în context 👍 1

Toate răspunsurile (10)

more options

Places Maintenance [v57+] Type about:support<enter> in the address bar.

You will find Places Database near the bottom. Press the Verify Integrity button.

more options

Did that ... and it appears to have verified integrity. Still unable to delete bookmarks.

more options

Are you using any sync?

more options

Yes ... if you mean Firefox sync yes.

more options

Its possible sync is causing the issue. Disable sync. Is the problem still there?

more options

That was the answer ...

Thank you

more options

Soluție aleasă

I am glad to hear that your problem has been resolved. If you haven't already, please select the answer that solves the problem. This will help other users with similar problems find the solution more easily.

Thank you for contacting Mozilla Support.


If you have sync, and there is a problem anywhere, Shut Down Sync Immediately On All Devices to prevent the problem from spreading. Once the problem is fixed, perform the same repair on all computers/profiles before using sync again.

more options

FredMcD powiedział

Places Maintenance [v57+] Type about:support<enter> in the address bar. You will find Places Database near the bottom. Press the Verify Integrity button.

I have the same problem: I can manage bookmarks but I can't delete any of them... I don't sync bookmarks and just Refreshed my Firefox because I had problems with disappearing passwords.

Checking Integrity gave me result: > Task: checkIntegrity - Unable to check database integrity > Task: invalidateCaches - The task queue was cleared by an error in another task. > Task: checkCoherence - The task queue was cleared by an error in another task. > Task: expire - The task queue was cleared by an error in another task. > Task: vacuum - The task queue was cleared by an error in another task. > Task: stats - The task queue was cleared by an error in another task. > Task: _refreshUI - The task queue was cleared by an error in another task.

more options

R3TZ3V Start Firefox in Safe Mode {web link} by holding down the <Shift> (Mac=Options) key, and then starting Firefox.

A small dialog should appear. Click Start In Safe Mode (not Refresh). Then try Places Maintenance again.

Is the problem still there? If so,

Please go to the top of any support.mozilla.org web page and use the Ask A Question link; https://support.mozilla.org/en-US/questions/new Select the product for what the problem is (Firefox or whatever).

Now select the category for the problem. At the bottom is Other.

Describe the problem in brief (one line). Then press <enter>. The website will display any prior posts that might help you. If nothing on the list can help, at the bottom press the button; None Of These Solve My Problem.

Now enter all the relative information on the problem. At the bottom of this, you can Add Images.

Under this is Troubleshooting Information. Please press the Share Data button. This will let us look at your system details. No Personal Information Is Collected.

more options

FredMcD said

R3TZ3V Start Firefox in Safe Mode {web link} by holding down the <Shift> (Mac=Options) key, and then starting Firefox. A small dialog should appear. Click Start In Safe Mode (not Refresh). Then try Places Maintenance again. Is the problem still there? If so, Please go to the top of any support.mozilla.org web page and use the Ask A Question link; https://support.mozilla.org/en-US/questions/new Select the product for what the problem is (Firefox or whatever). Now select the category for the problem. At the bottom is Other. Describe the problem in brief (one line). Then press <enter>. The website will display any prior posts that might help you. If nothing on the list can help, at the bottom press the button; None Of These Solve My Problem. Now enter all the relative information on the problem. At the bottom of this, you can Add Images. Under this is Troubleshooting Information. Please press the Share Data button. This will let us look at your system details. No Personal Information Is Collected.

Safe Mode didn't work. My question is also here: https://support.mozilla.org/en-US/questions/1209416