This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Caută ajutor

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Află mai multe

Acest fir de discuție a fost arhivat. Adresează o întrebare nouă dacă ai nevoie de ajutor.

The update will not reconize backup file for bookmarks, how can I get my bookmarks back?

  • 2 răspunsuri
  • 1 are această problemă
  • 1 vizualizare
  • Ultimul răspuns de kevinmcmains

kevinmcmains
kevinmcmains
more options

all my bookmarks are gone and the restore file cannot be used or recognized within the bookmarks section. HELP!

all my bookmarks are gone and the restore file cannot be used or recognized within the bookmarks section. HELP!

Soluție aleasă

So i did a restart and it was back up and running. so not sure exactly what went wrong. must have been in the middle of an update.

Citește acest răspuns în context 👍 0

Toate răspunsurile (2)

Shadow110
Shadow110
more options

Hi what did you back them up as HTML or Json ? Or are the in the Profile still and need to be extracted. Much more info please including what you did for it to not like you....just kidding there is a bug and is hitting people differently

kevinmcmains
kevinmcmains Deținătorul întrebării
more options

Soluție aleasă

So i did a restart and it was back up and running. so not sure exactly what went wrong. must have been in the middle of an update.