This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Caută ajutor

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Află mai multe

Acest fir de discuție a fost arhivat. Adresează o întrebare nouă dacă ai nevoie de ajutor.

Current, new (59.0.2) still locks up and "churns" (?) for 30-45 seconds

  • 1 răspuns
  • 1 are această problemă
  • 2 vizualizări
  • Ultimul răspuns de FredMcD

Cub acct
Cub acct
more options

Prior to, and after updating to 59.0.2, after turning on PC in a new session, and using PC for3-15 minutes, Firefox locks up the system at 100% cpu time. It lasts for 30 sec to 2 minutes then goes back to normal. Typically, it only does it once. Nothing will interrupt it while churning.

Prior to, and after updating to 59.0.2, after turning on PC in a new session, and using PC for3-15 minutes, Firefox locks up the system at 100% cpu time. It lasts for 30 sec to 2 minutes then goes back to normal. Typically, it only does it once. Nothing will interrupt it while churning.

Toate răspunsurile (1)

FredMcD
FredMcD
more options

Start Firefox in Safe Mode {web link} by holding down the <Shift> (Mac=Options) key, and then starting Firefox.

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?

You may have ad/mal-ware. Further information can be found in this article; https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-caused-malware?cache=no

Run most or all of the listed malware scanners. Each works differently. If one program misses something, another may pick it up.