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Printed text is tiny on PC, not on Mac; I have reset printer settings already

MBJ
MBJ
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Using Firefox Quantum 59.0.2 on a Mac and on a PC. Printing emails (Gmail) from the PC is VERY tiny. Printing from the Mac is fine. Printing the same files from Chrome is also fine. I have already reset the printer settings on the PC. What else to do?

Using Firefox Quantum 59.0.2 on a Mac and on a PC. Printing emails (Gmail) from the PC is VERY tiny. Printing from the Mac is fine. Printing the same files from Chrome is also fine. I have already reset the printer settings on the PC. What else to do?

Toate răspunsurile (5)

Shadow110
Shadow110
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Hi please try these : https://support.mozilla.org/en-US/kb/fix-printing-problems-firefox http://kb.mozillazine.org/Problems_printing_web_pages

Please let us know if this solved your issue or if need further assistance.

the-edmeister
the-edmeister
  • Moderator
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Make sure that the Scale setting for your printer within Firefox is not set to less that 100% or Shrink to Fit.

File > Page Setup & check the Format & Options tab.

MBJ
MBJ Deținătorul întrebării
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Sorry to be a dunce, but when I attempt to print an email (using Gmail), I see no File>Page Setup option. What am I missing?

MBJ
MBJ Deținătorul întrebării
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Pkshadow said

Hi please try these : https://support.mozilla.org/en-US/kb/fix-printing-problems-firefox http://kb.mozillazine.org/Problems_printing_web_pages Please let us know if this solved your issue or if need further assistance.

Thank you for your effort. I had already tried the recommended actions. No luck.

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 10 Contributor
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If the full menu isn't available in the print popup, you can either:

  • check Page Setup in a regular window
  • use the "3-bar" menu button and click Print there to call up Print Preview, and use Page Setup from the toolbar