This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Caută ajutor

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Află mai multe

Acest fir de discuție a fost arhivat. Adresează o întrebare nouă dacă ai nevoie de ajutor.

How do I transfer my e-mail folders from one computer to another

  • 3 răspunsuri
  • 1 are această problemă
  • 2 vizualizări
  • Ultimul răspuns de Zenos

more options

I am transferring my e-mail to another new computer. When I set up my Thunderbird e-mail on the new computer some but not all of my folders transferred. How do I get the remaining folders transferred?

I am transferring my e-mail to another new computer. When I set up my Thunderbird e-mail on the new computer some but not all of my folders transferred. How do I get the remaining folders transferred?

Soluție aleasă

Start over by moving the profile from your old computer to your new.

I would guess that the folders that successfully transferred are within IMAP-connected accounts. Those that have gone missing would then be either POP-connected or Local Folders accounts, which are stored on the old computer and so cannot automatically appear on the new computer.

https://support.mozilla.org/en-US/kb/profiles-where-thunderbird-stores-user-data

Citește acest răspuns în context 👍 0

Toate răspunsurile (3)

more options

Soluție aleasă

Start over by moving the profile from your old computer to your new.

I would guess that the folders that successfully transferred are within IMAP-connected accounts. Those that have gone missing would then be either POP-connected or Local Folders accounts, which are stored on the old computer and so cannot automatically appear on the new computer.

https://support.mozilla.org/en-US/kb/profiles-where-thunderbird-stores-user-data

more options

I have this problem too. A TB article on this issue stated to copy the TB profile, but the warning was not to copy when either TB is running or that profile is open. Earlier in the article it says to run TB to find the profile. Can someone reconcile this apparent conflict, ie, how to copy when TB is running, yet apparently not to copy when TB running?

more options

Some users panic or glaze over if we try to guide them to burrow into their file system. To get round this, Thunderbird has a function, under Help|Troubleshooting Information, which will open the profile folder in the system file manager.

So:

  1. In Thunderbird, go to Help|Troubleshooting Information;
  2. Click on Profile folder|Open folder. Your profile opens in Windows Explorer or local equivalent;
  3. Close Thunderbird;
  4. Do what you need to do using Windows Explorer.