This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Caută ajutor

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Află mai multe

Acest fir de discuție a fost arhivat. Adresează o întrebare nouă dacă ai nevoie de ajutor.

Installed new firefox and it deleted all my synced information on all my devices

  • 1 răspuns
  • 1 are această problemă
  • 1 vizualizare
  • Ultimul răspuns de Shadow110

more options

I have uninstalled my Firefox and reinstalled it again, then as always I connected that installation to my sync account and waited for the sync to bring everything on, but nothing Except for my passwords came back, I checked Firefox on my other devices, their bookmarks and etc. is gone now! How can get access to my Bookmarks, Plugins, History and the rest?

I have uninstalled my Firefox and reinstalled it again, then as always I connected that installation to my sync account and waited for the sync to bring everything on, but nothing Except for my passwords came back, I checked Firefox on my other devices, their bookmarks and etc. is gone now! How can get access to my Bookmarks, Plugins, History and the rest?

Toate răspunsurile (1)

more options

HI, I would say they are gone. Since I would guess that computer was the master and rest were slaves it to took the Master info which was nothing and transferred it to the slaves.

Nothing replaces :

You can look here for a copy of a stored backup of your bookmarks :