This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Caută ajutor

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Află mai multe

Acest fir de discuție a fost arhivat. Adresează o întrebare nouă dacă ai nevoie de ajutor.

Name is incorrect when email is forwarded. How do I change it back?

akinsey08
akinsey08
more options

When an email is sent it displays the correct name e.g. "Joe Bloggs" but when the email is forwarded the name displays as "Joe Smith" . In the settings I cant find any mention of "joe Smith" as a name just 1 identity as "Joe Bloggs"...very strange. The name is a maiden name but it is not referred to anywhere that I can see within the system.

Thanks in advance

When an email is sent it displays the correct name e.g. "Joe Bloggs" but when the email is forwarded the name displays as "Joe Smith" . In the settings I cant find any mention of "joe Smith" as a name just 1 identity as "Joe Bloggs"...very strange. The name is a maiden name but it is not referred to anywhere that I can see within the system. Thanks in advance

Toate răspunsurile (1)

Fabián Rodríguez
Fabián Rodríguez
more options

Perhaps you have an entry in your address book with that same email address. Remove it or change it accordingly.