This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Caută ajutor

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Află mai multe

Acest fir de discuție a fost arhivat. Adresează o întrebare nouă dacă ai nevoie de ajutor.

Can't Drag & Drop GIFs/JPGs to Desktop

  • 6 răspunsuri
  • 1 are această problemă
  • 4 vizualizări
  • Ultimul răspuns de Michael Jonas

Michael Jonas
Michael Jonas
more options

Using a Mac Mini - with Safari I can drag & drop GIFs from Giphy, Google Images and other sites; but I can't do that with FF (my preferred browser). Firefox will not let me do that - the dragged file is incomplete or non-functional. Is there a setting I need to change?

Using a Mac Mini - with Safari I can drag & drop GIFs from Giphy, Google Images and other sites; but I can't do that with FF (my preferred browser). Firefox will not let me do that - the dragged file is incomplete or non-functional. Is there a setting I need to change?

Toate răspunsurile (6)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

There have been bugs related to dragging images reported in the past, but these should have been fixed.

  • bug 1358755 - NEW - Cannot save image by drag and drop to other than Finder/Desktop [54]
Michael Jonas
Michael Jonas Deținătorul întrebării
more options

The drag and drop issues seems to appear with Giphy and Google Images - and, frustratingly, it doesn't happen all the time.

Oh well, I'll just live with it or use Safari if I need something from either of those sites.

Shadow110
Shadow110
more options

Hi, try : SAFE MODE if goes away it is your Extensions or AV/Firewall

In Firefox Safe mode these changes are effective:

  • all extensions are disabled (about:addons)
  • default theme is used (no persona)
  • userChrome.css and userContent.css are ignored (chrome folder)
  • default toolbar layout is used (file: localstore-safe.rdf)
  • Javascript JIT compilers are disabled (prefs: javascript.options.*jit)
  • hardware acceleration is disabled (Options > Advanced > General)
  • plugins are not affected
  • preferences are not affected

TEST''''is issue still there ?

Michael Jonas
Michael Jonas Deținătorul întrebării
more options

I tried using Safe Mode with Google Images (GIF), and it allowed me to drag and drop. But then I tried in regular mode, with the same GIF, and that also worked. I don't think it made any difference -- the drag and drop process seems to work (or not) virtually at random. I'll just live with it or use Safari.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Does it happen reproducible with a specific GIF image or is that even working randomly?

Note that some GIF images can be animated GIFs or GIFV files that are MP4 files. It is possible that the MIME type the server sends also makes a difference.

Michael Jonas
Michael Jonas Deținătorul întrebării
more options

Usually, if I'm using Google Images, I select "Animated" type. But even with Giphy, it's iffy (sorry, I couldn't help myself).

I appreciated your taking an interest, but it's probably not worth your time and effort.

The puzzling part is that this issue does not come up with Safari (which is not my browser of choice).

Who am I to fathom the mysteries of bits and bytes.