This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Caută ajutor

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Află mai multe

Acest fir de discuție a fost arhivat. Adresează o întrebare nouă dacă ai nevoie de ajutor.

How do I copy a Keepers Local Folder to a second computer?

  • 10 răspunsuri
  • 1 are această problemă
  • 8 vizualizări
  • Ultimul răspuns de Vumbo

more options

1. I have copied a Keepers Local Folder from computer 1 to a USB Flash Drive and copied it from there to the Profiles Folder in computer 2, but it does not show up among the Local Folders in computer 2! Why? 2. A strange secondary issue is that two copies of each sub-folder appears in the Keepers.sbd file in computer 1, but only one copy of each sub-folder appears in the Local Folders list in TB in the left-hand panel. Why?

1. I have copied a Keepers Local Folder from computer 1 to a USB Flash Drive and copied it from there to the Profiles Folder in computer 2, but it does not show up among the Local Folders in computer 2! Why? 2. A strange secondary issue is that two copies of each sub-folder appears in the Keepers.sbd file in computer 1, but only one copy of each sub-folder appears in the Local Folders list in TB in the left-hand panel. Why?

Toate răspunsurile (10)

more options

Try using the import export tools.... they take the need to know out of the process.

https://addons.mozilla.org/en-US/thunderbird/addon/importexporttools/

more options

I tried to implement the suggestion, but the program would not install!

more options

Vumbo said

I tried to implement the suggestion, but the program would not install!

It is an add-on not a program. So if you are treating it as a program there is no expectation it will do anything.

Read this. https://support.mozilla.org/en-US/kb/installing-addon-thunderbird

more options

Why bother answering if you're not going be helpful?

more options

Vumbo said

Why bother answering if you're not going be helpful?

You now have instructions for installing the add-on into Thunderbird. How about reading the information and acting on it instead of complaining I am not holding your hand as you apparently think I should.

If you have followed those instruction without success, I suggest you offer diagnostic information about exactly what went wrong or what error messages you saw. "I tried to implement the suggestion, but the program would not install!" says exactly nothing more than you had no success. No one can guess what happened on your machine with you in charge. I tried to guess you simply did not know how to install an add-on. If I was wrong, the ball is in your court. Offer some information that might move this from a guessing game to moving along with facts.

more options

I regret disturbing you. Please give me the steps to install the add on you suggested.

more options

Matt gave you a link already. It's the same one I'd have given.

https://support.mozilla.org/en-US/kb/installing-addon-thunderbird

That article is very much based on one I wrote and presented on my own website. So I'd be grateful for feedback on how it might be improved.

more options

What is your site's address?

more options

Oh my goodness. You could go to my profile via my link above and it tells you there.

It's so very hard to help someone who won't help themselves.

But I was seeking comments on the official help page - here - and not on my own site. We want to know in what way the proffered help fails to help someone.

Modificat în de Zenos

more options

Thanks for the response. Even though I have a STEM background, PhD-EE, and am capable of getting into the gee whiz weeds of software, rather than spend time on the picks and shovels, I would rather spend my time using the tools to mine for gold, i.e., manage a substantial stock portfolio which is extremely time consuming to do even passably well.