This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Caută ajutor

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Află mai multe

Acest fir de discuție a fost arhivat. Adresează o întrebare nouă dacă ai nevoie de ajutor.

How to deal with Message: a web page is slowing down your browser

  • 8 răspunsuri
  • 3 au această problemă
  • 13 vizualizări
  • Ultimul răspuns de ral

more options

It says "Stop it" Wait" with the "S" and "W" underlined. So "S" or "W" with nothing, or alt or control or shift should stop the script. But none of them work. ctrl "W" closes the page#$%^&? [It should not since there is always alt F4]. How can I get rid of the message, which locks up FF on all open pages - THIS MUST BE FIXED, without using the mouse?

It says "Stop it" Wait" with the "S" and "W" underlined. So "S" or "W" with nothing, or alt or control or shift should stop the script. But none of them work. ctrl "W" closes the page#$%^&? [It should not since there is always alt F4]. How can I get rid of the message, which locks up FF on all open pages - THIS MUST BE FIXED, without using the mouse?

Toate răspunsurile (8)

more options

Hello,

Many site issues can be caused by corrupt cookies or cache. In order to try to fix these problems, the first step is to clear both cookies and the cache. Note: This will temporarily log you out of all sites you're logged in to. To clear cache and cookies do the following:

  1. Click the Library button 57 library icon and choose History.
    (Click the menu button New Fx Menu and choose History in older Firefox versions.)
  2. In the History menu, choose "Clear Recent History...".
  3. Under "Time range to clear", select "Everything".
  4. Now, click the arrow next to Details to toggle the Details list active.
  5. From the details list, check Cache and Cookies and uncheck everything else.
  6. Now click the "Clear Now" button.

Further information can be found in the Delete browsing, search and download history on Firefox article.

Did this fix your problems? Please report back to us!

Thank you.

Modificat în de FFus3r

more options

FFus3r said

... To clear cache and cookies do the following:
  1. Click the Library button 57 library icon and choose History....
You mean the |||\ icon.
  1. In the History menu, choose "Clear Recent History...".
  2. Under "Time range to clear", select "Everything".
  3. Now, click the arrow next to Details to toggle the Details list active.
  4. From the details list, check Cache and Cookies and uncheck everything else.
  5. Now click the "Clear Now" button.
...

I will report back the next time I get the "stop script" message (the change strikes me as pointless and obfuscating).

more options

ral said

FFus3r said
... To clear cache and cookies do the following:
  1. Click the Library button 57 library icon and choose History....
You mean the |||\ icon.
  1. In the History menu, choose "Clear Recent History...".
  2. Under "Time range to clear", select "Everything".
  3. Now, click the arrow next to Details to toggle the Details list active.
  4. From the details list, check Cache and Cookies and uncheck everything else.
  5. Now click the "Clear Now" button.
...

I will report back the next time I get the "stop script" message (the change strikes me as pointless and obfuscating).

Image:57 library icon I did not see the icon, only the invocation.

more options

I have changed my preferences to "Never check for updates" to block any future mindless changes. And I may go back to FF 10.

Modificat în de ral

more options

does it solve the issue?

more options

FFus3r said

does it solve the issue?

I won't know until I get another [stop script] message.

more options

Please do not stop updates or downgrade Firefox. The message you are seeing is simply notifying you of an issue with the website you are currently visiting. We can do some troubleshooting to see if we can correct the issue, but downgrading is never the answer.

more options

Tyler Downer said

Please do not stop updates or downgrade Firefox. The message you are seeing is simply notifying you of an issue with the website you are currently visiting. We can do some troubleshooting to see if we can correct the issue, but downgrading is never the answer.

1. Done 2. mbam has not found anything 3. Found set to "always" 4. Adblock Plus and Video DownloadHelper. I do not see how they could be causing problem.

The problem has not recurred since my question was posted a few days ago. I will wait a week or so before marking "solved".

Modificat în de ral