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Can't load BBO (https://www.bridgebase.com/client/currelease3/bbo.php?cb=jRIPtZyQ3C&lang=en)

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  • Ultimul răspuns de Wesley Branton

vladimir23
vladimir23
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Hello. I can't load the BBO login page https://www.bridgebase.com/client/currelease3/bbo.php?cb=jRIPtZyQ3C&lang=en. Firefox only loads an ad in the left side of the screen and the rest is blank. I use the last version of Firefox on Windows 10 and the last version of Adobe Shockwave Flash, with permission for Flash. I can load the page on Chrome, no problem there. Can you help me, please ? Thank you.

Best regards 

Vladimir
Hello. I can't load the BBO login page https://www.bridgebase.com/client/currelease3/bbo.php?cb=jRIPtZyQ3C&lang=en. Firefox only loads an ad in the left side of the screen and the rest is blank. I use the last version of Firefox on Windows 10 and the last version of Adobe Shockwave Flash, with permission for Flash. I can load the page on Chrome, no problem there. Can you help me, please ? Thank you. Best regards Vladimir

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Wesley Branton
Wesley Branton
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It works on my installation of Firefox, so the issue appears to be related to your specific settings on your installation, not Firefox in general.

Try Firefox Safe Mode to see if the problem goes away. Firefox Safe Mode is a troubleshooting mode that temporarily turns off hardware acceleration, resets some settings, and disables add-ons (extensions and themes).

If Firefox is open, you can restart in Firefox Safe Mode from the Help menu:

  • Click the menu button New Fx Menu, click Help Help-29 and select Restart with Add-ons Disabled.

If Firefox is not running, you can start Firefox in Safe Mode as follows:

  • On Windows: Hold the Shift key when you open the Firefox desktop or Start menu shortcut.
  • On Mac: Hold the option key while starting Firefox.
  • On Linux: Quit Firefox, go to your Terminal and run firefox -safe-mode
    (you may need to specify the Firefox installation path e.g. /usr/lib/firefox)

When the Firefox Safe Mode window appears, select "Start in Safe Mode".

SafeMode-Fx35

If the issue is not present in Firefox Safe Mode, your problem is probably caused by an extension, theme, or hardware acceleration. Please follow the steps in the Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems article to find the cause.

To exit Firefox Safe Mode, just close Firefox and wait a few seconds before opening Firefox for normal use again.

When you figure out what's causing your issues, please let us know. It might help others with the same problem.