Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Caută ajutor

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Află mai multe

Acest fir de discuție a fost arhivat. Adresează o întrebare nouă dacă ai nevoie de ajutor.

PLEASE HELP! Deleted email associated with Firefox, how can I get it back?

  • 5 răspunsuri
  • 1 are această problemă
  • 1 vizualizare
  • Ultimul răspuns de cor-el

more options

I deleted my email associated with my original Firefox account with all my bookmarks. How can I get that account back? It sends verification codes to it, but it is deleted. Please help

I deleted my email associated with my original Firefox account with all my bookmarks. How can I get that account back? It sends verification codes to it, but it is deleted. Please help

Toate răspunsurile (5)

more options

I'm not aware of a solution for that.

What happened to the bookmarks on your system? A local copy may be your best hope, even if it takes some work to recover them.

more options

All my bookmarks are fine. They are saved on the account. The issue is, when i try to log into the account, it has to send a verification code to the email associated with the account. I no longer own the email associated with the account. It is deleted. I am wondering if there is a way to connect a new email to that account. Any ideas?

more options

I think you need to create a new account using a currently valid address and move forward with that one. Unless you had set up a secondary email on the old account back when you could verify the change, it's probably permanently inaccessible now.

more options

I didn`t have a secondary email on file, unfortunately.

I assume there is no phone number or live chat with them to hep switch my email?

If not, I`ll just use my new one.

more options

If you can no longer access the old account then your only option is to create a new Firefox account with the new email address like you wrote.

See also: