This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Caută ajutor

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Află mai multe

Acest fir de discuție a fost arhivat. Adresează o întrebare nouă dacă ai nevoie de ajutor.

Unable to delete empty folders in Trash

  • 4 răspunsuri
  • 1 are această problemă
  • 1 vizualizare
  • Ultimul răspuns de JennyFree

more options

Thunderbird 52.9.1 iMac macOS Sierra, Version 10.12.6

I can empty the Trash of emails, but not the empty folders within the Trash.

Thunderbird 52.9.1 iMac macOS Sierra, Version 10.12.6 I can empty the Trash of emails, but not the empty folders within the Trash.
Capturi de ecran atașate

Soluție aleasă

Today I looked and the folders were gone. I did nothing. I have no explanation. Maybe it is a server thing as stated by Matt. THANKS to those on Mozilla Support!

Citește acest răspuns în context 👍 0

Toate răspunsurile (4)

more options
I can empty the Trash of emails

What exactly are you doing?

more options

The emails themselves will empty. If you look at my attached photos, the empty folders that I am done using and are empty, won’t delete, and won’t go away. There’s no content inside the folders.

more options

Just my guess, but those look like server side folders that the server might not be prepared to function without. (deleted message and send messages)

more options

Soluție aleasă

Today I looked and the folders were gone. I did nothing. I have no explanation. Maybe it is a server thing as stated by Matt. THANKS to those on Mozilla Support!