This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Caută ajutor

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Află mai multe

Acest fir de discuție a fost arhivat. Adresează o întrebare nouă dacă ai nevoie de ajutor.

How do i change my primary email address if i no longer have access to it to recieve verification information

  • 1 răspuns
  • 2 au această problemă
  • 1 vizualizare
  • Ultimul răspuns de cor-el

gregsammonsnz
gregsammonsnz
more options

I no longer have access to the email address i used to set up my firefox account. there is provision to add a secondary email address then convert this to the primary email address but this needs to be verified through the primary email address ( that i no longer have access to ?)

I no longer have access to the email address i used to set up my firefox account. there is provision to add a secondary email address then convert this to the primary email address but this needs to be verified through the primary email address ( that i no longer have access to ?)

Soluție aleasă

If you no longer have access to the old primary Firefox account then your only option is to create a new Firefox account with an email address that you can confirm (verify). You can setup a secondary email address to an email service like Gmail with the new account to avoid such issues.

Citește acest răspuns în context 👍 1

Toate răspunsurile (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Soluție aleasă

If you no longer have access to the old primary Firefox account then your only option is to create a new Firefox account with an email address that you can confirm (verify). You can setup a secondary email address to an email service like Gmail with the new account to avoid such issues.