This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Caută ajutor

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Află mai multe

Acest fir de discuție a fost arhivat. Adresează o întrebare nouă dacă ai nevoie de ajutor.

can't permenantly delete window "opening firefox installer exe"when opening thunderbird

  • 2 răspunsuri
  • 2 au această problemă
  • 1 vizualizare
  • Ultimul răspuns de Wayne Mery

becaffegan
becaffegan
more options

I opened Thunderbird, message came up saying updates being installed, after this every time I open Thunderbird, I get window "opening Firefox installer .exe" I can dcancel this box, however every time I open Thunderbird, the same window comes up, How can I eliminate this for good? Ed

I opened Thunderbird, message came up saying updates being installed, after this every time I open Thunderbird, I get window "opening Firefox installer .exe" I can dcancel this box, however every time I open Thunderbird, the same window comes up, How can I eliminate this for good? Ed

Soluție aleasă

could you post a screen shot of what you are seeing?

Do you have Firefox installed? (I am wondering if Thunderbird is borrowing a Firefox component and not renaming it.)

Citește acest răspuns în context 👍 0

Toate răspunsurile (2)

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

Soluție aleasă

could you post a screen shot of what you are seeing?

Do you have Firefox installed? (I am wondering if Thunderbird is borrowing a Firefox component and not renaming it.)

Wayne Mery
Wayne Mery
  • Moderator
  • Top 10 Contributor
more options

see https://support.mozilla.org/en-US/kb/how-do-i-create-screenshot-my-problem