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when signing into my university blackboard this message comes up lackboard Learn is currently unable to log into your account using Single sign-on because the

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p262120
p262120
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When I try to sign into Blackboard for Liberty university this comes up lackboard Learn is currently unable to log into your account using Single sign-on because the authentication request has expired. Please log out of single sign-on and try again.

For reference, the Error ID is 91177701-6ba0-4e10-83bb-eb98771a8f95.

I am not able to get in to my studies.

Thank you, Debbie

When I try to sign into Blackboard for Liberty university this comes up lackboard Learn is currently unable to log into your account using Single sign-on because the authentication request has expired. Please log out of single sign-on and try again. For reference, the Error ID is 91177701-6ba0-4e10-83bb-eb98771a8f95. I am not able to get in to my studies. Thank you, Debbie

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FredMcD
FredMcD
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Many site issues can be caused by corrupt cookies or cache.

Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.

If there is still a problem, Start Firefox in Safe Mode {web link} by holding down the <Shift> (Mac=Options) key, and then starting Firefox.

A small dialog should appear. Click Start In Safe Mode (not Refresh). Did this help?

While you are in safe mode;

Try disabling graphics hardware acceleration in Firefox. Since this feature was added to Firefox it has gradually improved but there are still a few glitches.

How to disable Hardware Acceleration {web link}