This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Caută ajutor

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Află mai multe

Acest fir de discuție a fost arhivat. Adresează o întrebare nouă dacă ai nevoie de ajutor.

can't get in

more options

Tried many times and it wouldn't let me reset a password either. I don't remember having Firefox as it's been a few years since my computer worked. The icon is on my phone screen but can't open it because of sign-in.

Tried many times and it wouldn't let me reset a password either. I don't remember having Firefox as it's been a few years since my computer worked. The icon is on my phone screen but can't open it because of sign-in.

Soluție aleasă

Hi foxylady7, if you do not remember creating a Firefox Account, then there might not be one. You don't need to create a Firefox Account to browse the web, only if you want to use certain services, such as Firefox Sync.

Some articles that might be helpful:

Citește acest răspuns în context 👍 0

Toate răspunsurile (1)

more options

Soluție aleasă

Hi foxylady7, if you do not remember creating a Firefox Account, then there might not be one. You don't need to create a Firefox Account to browse the web, only if you want to use certain services, such as Firefox Sync.

Some articles that might be helpful: