This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Caută ajutor

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Află mai multe

Acest fir de discuție a fost arhivat. Adresează o întrebare nouă dacă ai nevoie de ajutor.

Lost Firefox Sync Recovery Keys & Two-Factor Authentication

  • 1 răspuns
  • 4 au această problemă
  • 16 vizualizări
  • Ultimul răspuns de Paul

more options

I lost my Firefox Sync recovery keys and two-factor authentication. Can you help still access my Firefox Sync account?

I lost my Firefox Sync recovery keys and two-factor authentication. Can you help still access my Firefox Sync account?

Toate răspunsurile (1)

more options

Hi

I am sorry, but without your two factor token or your recovery codes, you will not be able to access your Firefox account. For the benefit of your security and privacy, we do not have any way to access your account.