This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Caută ajutor

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Află mai multe

Acest fir de discuție a fost arhivat. Adresează o întrebare nouă dacă ai nevoie de ajutor.

When I try to sign into Firefox I am taken to AT&T to sign in HELP!!!!!

  • 8 răspunsuri
  • 1 are această problemă
  • 2 vizualizări
  • Ultimul răspuns de FredMcD

more options

I am only able to use this sign in on Firefox. When I try to go to a different sign in I am taken to at&t to sign in, this started yesterday afternoon. I cannot access the other 6 family signins.

I am only able to use this sign in on Firefox. When I try to go to a different sign in I am taken to at&t to sign in, this started yesterday afternoon. I cannot access the other 6 family signins.

Soluție aleasă

Spent 2 hours on the phone with AT&T , problem resolved. Thanks to all for your comments.

Citește acest răspuns în context 👍 0

Toate răspunsurile (8)

more options

Please explain the problem in detail. What happens? What is the exact error messages?

more options

Happened yesterday afternoon. I have 6 usernames(family) only one of which is working. I cannot sign into the other 5 usernames. Each time I try I am taken to AT&T sign in which I never used. Did not receive error message, one minute every thing worked nrxt I had the problem. I need to get to the other user locations. Since I cannot contact anyone directly about the problem I am basically shut down

more options

Most websites only allow one open account at a time. Is that the issue? Have you tried signing out?

more options

Only one account is open that is why I need to sign out of that user and go to another user account. I can't do that on Firefox as I always did by clicking on the user account I wanted to go to. I am now sent to an AT&T sign in. Is this an AT&T problem or Firefox??

more options

Hi Hombart, do you mean your AT&T-branded Yahoo email account? Or did they choose a different partner for their email accounts?

more options

Did you sign out first?

more options

Soluție aleasă

Spent 2 hours on the phone with AT&T , problem resolved. Thanks to all for your comments.

more options

Good work. Could you please tell us how the problem was solved?