This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Caută ajutor

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Află mai multe

Acest fir de discuție a fost arhivat. Adresează o întrebare nouă dacă ai nevoie de ajutor.

Cannot install Adblock

ctruong94
ctruong94
more options

It says on my Add-on Manager that my Adblock Plus cannot be verified and whenever I tried to reinstall it or get a new Adblock extension it says that either the connection failed (connection is working fine) or that the add-on downloaded appears to be corrupted. Already tried xpinstall and reinstalling Mozilla and none of them worked. Also I do not understand any computer technical know how so please simplify answer as best as you can.

It says on my Add-on Manager that my Adblock Plus cannot be verified and whenever I tried to reinstall it or get a new Adblock extension it says that either the connection failed (connection is working fine) or that the add-on downloaded appears to be corrupted. Already tried xpinstall and reinstalling Mozilla and none of them worked. Also I do not understand any computer technical know how so please simplify answer as best as you can.

Toate răspunsurile (1)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 25 Contributor
more options

I don't think forum volunteers yet know the cause or remedy for this problem. However, know that dozens of people are reporting the same thing in recent hours, so it may be due to a rolling update gone wrong.