This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Caută ajutor

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Află mai multe

Acest fir de discuție a fost arhivat. Adresează o întrebare nouă dacă ai nevoie de ajutor.

I am trying to log into my firefox sync account on a new laptop, firefox says that the authorization code I recieved in my email is invalid.

  • 1 răspuns
  • 2 au această problemă
  • 15 vizualizări
  • Ultimul răspuns de n6ohem

more options

I just got a replacement for my old laptop and I have installed Firefox, I'm trying to log into my sync account but it says that I have an invalid authorization code whenever I try to use the code I get in my email. I've trying both copy/pasting it and typing it out manually and I've resent the email several times and tried those codes, but no matter what it says that the code is invalid.

I just got a replacement for my old laptop and I have installed Firefox, I'm trying to log into my sync account but it says that I have an invalid authorization code whenever I try to use the code I get in my email. I've trying both copy/pasting it and typing it out manually and I've resent the email several times and tried those codes, but no matter what it says that the code is invalid.
Capturi de ecran atașate

Toate răspunsurile (1)

more options

Update: I'm trying again two hours later and it now says that my "request was blocked for security reasons" when I try to use the code but I am not receiving any confirmation emails about it unless I press the resend button.