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onecallnow audio not playing

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John
John
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trying to implement a OneCallNow.com Listen Banner. I have created a test site at sites.google.com/view/jwalter111pa

The audio will play in Edge and Chrome but not in Firefox. Other site's audio will play in Firefox.

trying to implement a OneCallNow.com Listen Banner. I have created a test site at sites.google.com/view/jwalter111pa The audio will play in Edge and Chrome but not in Firefox. Other site's audio will play in Firefox.

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WMagicModel
WMagicModel
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Hi John,

I am sorry to hear you're having audio issues with Firefox. I would try restarting Firefox in Safe mode if you haven't already.

  1. Click the menu on the top right of the browser
  2. Click Help
  3. Click Restart with add-ons Disabled... 
Here is a link to some fixes for common audio and visual issues :  Fix common audio and visual issues {link}

Did you disable any settings in about:config?

Here are some related questions/solutions on the Support Forum:

sound not working ONLY on firefox {link} Why no sound when using Firefox; sound when using other browsers? {link}

Let me know if this helps.