This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Caută ajutor

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Află mai multe

Acest fir de discuție a fost arhivat. Adresează o întrebare nouă dacă ai nevoie de ajutor.

Can't save any pictures from anywhere

  • 2 răspunsuri
  • 1 are această problemă
  • 1 vizualizare
  • Ultimul răspuns de cor-el

B
B
more options

This has happened to me before, but now it's really bad. I can't save ANY photos to my computer. For example, when I right click to save an image, say on Pinterest, and go to save it a file extension doesn't appear. When I click on the drop down menu for file type nothing shows up either.

I followed these suggestions, but no go.

https://support.mozilla.org/en-US/questions/1249717 https://support.mozilla.org/en-US/questions/1248840

Also, I don't have the option:

network.http.accept.default = text/html,application/xhtml+xml,application/xml;q=0.9,image/webp,*/*;q=0.8 => text/html,application/xhtml+xml,application/xml;q=0.9,*/*;q=0.8

in my about:config.

I've cleared the cache and cookies and I had just did a clean install of the most recent update when I re-installed Windows 10. This is very frustrating to me because I save a lot of images from various sources. I'd really appreciate any and all help.

Thank you!

This has happened to me before, but now it's really bad. I can't save ANY photos to my computer. For example, when I right click to save an image, say on Pinterest, and go to save it a file extension doesn't appear. When I click on the drop down menu for file type nothing shows up either. I followed these suggestions, but no go. https://support.mozilla.org/en-US/questions/1249717 https://support.mozilla.org/en-US/questions/1248840 Also, I don't have the option: network.http.accept.default = text/html,application/xhtml+xml,application/xml;q=0.9,image/webp,*/*;q=0.8 => text/html,application/xhtml+xml,application/xml;q=0.9,*/*;q=0.8 in my about:config. I've cleared the cache and cookies and I had just did a clean install of the most recent update when I re-installed Windows 10. This is very frustrating to me because I save a lot of images from various sources. I'd really appreciate any and all help. Thank you!

Toate răspunsurile (2)

WMagicModel
WMagicModel
more options

Hi B,

I am sorry to hear you are having issues with saving images.

Are you able to drag and drop pictures?

There is add-on support which might be a workaround you are looking for : Double-click Image Downloader {link}

From what I understand, after enabling the extension you can either :

  • Right click any picture and select Download Image to save into your Downloads directory.
  • Double Click any picture to save into your Downloads directory.

Let me know if this helps!

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

network.http.accept.default is no longer present as a pref in Firefox 66+, but defaults to */*

  • network.http.accept.default = "*/*"

The image.http.accept pref is still supported, but that only is to inform the website that WebP is supported.

  • image.http.accept = image/webp,*/*

Did you try to add the file extension (e.g. .jpg or .png) yourself in the save dialog?