This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Caută ajutor

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Află mai multe

Acest fir de discuție a fost arhivat. Adresează o întrebare nouă dacă ai nevoie de ajutor.

How do I fix "Secure Connection Failed"?

  • 2 răspunsuri
  • 1 are această problemă
  • 1 vizualizare
  • Ultimul răspuns de cor-el

adamcpht
adamcpht
more options

Error code: PR_END_OF_FILE_ERROR I see this error with every website I try. I first noticed the problem after I installed ZoneAlarm, I've since uninstalled the program and tried many solutions, but nothing is working. None of my other web browsers ate connecting either.

Error code: PR_END_OF_FILE_ERROR I see this error with every website I try. I first noticed the problem after I installed ZoneAlarm, I've since uninstalled the program and tried many solutions, but nothing is working. None of my other web browsers ate connecting either.

Toate răspunsurile (2)

WMagicModel
WMagicModel
more options

Hi adamcpht,

Sorry to hear you are having issues connecting to the internet. The Secure Connection Failed may be caused by different reasons.

Is Zone Alarm completely removed from your computer?

If you haven't already, you could try starting Firefox in Safe Mode to see if that solves the issue.

To do this :

  1. Open your web browser
  2. Click the hamburger 3-bar menu in your web browser
  3. Click Help (towards the bottom)
  4. Click Restart with Add-ons Disabled
  5. Click Restart
  6. Click Start in Safe Mode (not Refresh Firefox)

Hope this helps.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

If other browsers are affected as well then it is likely that something got wrong with removing ZoneAlarm (i.e. some components are still active) or something else is wrong with the internet stack (LSP) and you may have to ask advice at a Windows oriented forum on how to troubleshoot this.

You can boot the computer in Windows Safe mode with network support to see if that has effect in case security software is causing problems.