This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Caută ajutor

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Află mai multe

Acest fir de discuție a fost arhivat. Adresează o întrebare nouă dacă ai nevoie de ajutor.

Installing TB-GB over TB-US?

  • 4 răspunsuri
  • 1 are această problemă
  • 1 vizualizare
  • Ultimul răspuns de ElviraKate

more options

I got a new laptop last week and promptly installed Thunderbird. The default download turned out to be the US version of 68 (now updated to 68.1). I would like to thank Matt for the pointer to the GB version. Can I update to the GB version by installing over the US one or do I have to backup, uninstall and reinstall? The US version seems to have two default profiles, one called default and the other default-release. I appear to be using default-release though I don't know how that was chosen. Is there anything I should know about this? Thunderbird is my lifeline and I don't want to confuse it.

I got a new laptop last week and promptly installed Thunderbird. The default download turned out to be the US version of 68 (now updated to 68.1). I would like to thank Matt for the pointer to the GB version. Can I update to the GB version by installing over the US one or do I have to backup, uninstall and reinstall? The US version seems to have two default profiles, one called default and the other default-release. I appear to be using default-release though I don't know how that was chosen. Is there anything I should know about this? Thunderbird is my lifeline and I don't want to confuse it.

Soluție aleasă

At this point in time just go with the 32 bit version. don't touch the MSI version, I used it once and all the options dialogs did not appear. It might be good for companies installing for lots of staff, but I don't think it is meant for the rest of us.

Citește acest răspuns în context 👍 1

Toate răspunsurile (4)

more options

You should have just asked in the other thread. Yes you can install a version for GB over the EN_US version. However instaling a 64 bit version if you have been using a 32bit version will cause issues in most cases.

See https://thunderbirdtweaks.blogspot.com/2019/09/i-lost-my-profilemail-on-update-to.html

This is still being discussed in bug 1542025 and I am trying to get my head around exactly what it all means.

more options

It's apparently a 32-bit version, which was what was originally downloaded automatically on clicking 'download'. I have a new W10 laptop with plenty of RAM/CPU etc. Will TB run better in a 64-bit version? I don't use the calendar or any other add-ons (though I really miss the Manually Arrange Folders add-on which seems currently unavailable)

I have looked at the different versions on offer - can you tell me what the difference is between Windows 64-bit and Windows MSI 64-bit? Should I go with the 32-bit British English version? Or uninstall what I have and reinstall the 64-bit one? I do not understand much if anything in either of your two references. I seem to have two default profiles - one is plain default (doesn't seem to be in use) and the other is default-release. I would worry about transferring all my data to a new installation.

Sorry to be dim!

more options

Soluție aleasă

At this point in time just go with the 32 bit version. don't touch the MSI version, I used it once and all the options dialogs did not appear. It might be good for companies installing for lots of staff, but I don't think it is meant for the rest of us.

more options

OK, thank you very much indeed. I'll do it over the weekend when things are a bit quieter!

best wishes Kate