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My 2018 and 2019 Emails all disappeared from my Inbox

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  • Ultimul răspuns de Ananda70

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My My 2018 and 2019 Emails all disappeared from my Inbox on October 18. The ones in my separate folders still exist. Any ideas for a solution?

My My 2018 and 2019 Emails all disappeared from my Inbox on October 18. The ones in my separate folders still exist. Any ideas for a solution?

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Possibly your mail files got corrupted. First of all create a backup of your Thunderbird profile folder. https://support.mozilla.org/kb/profiles-tb#w_backing-up-a-profile

Then try to rebuild the index file of the troubled folder. Right-click the folder - Properties - Repair Folder

Note: depending on the corruption this may erase messages from the affected folder which cannot be recovered anymore. In that case you'd need to restore them from a recent backup done prior to the corruption.

Corruption is often caused by anti-virus software messing with Thunderbird mail files. It is therefore recommended to create an exception for the Thunderbird profile folder, so that the real-time scanner won't attempt to scan the Thunderbird profile with your mail.

For more information on the profile location see http://kb.mozillazine.org/Profile_folder_-_Thunderbird

Also see http://kb.mozillazine.org/Keep_it_working_-_Thunderbird

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repair folder does nothing .. Inbox and Templates

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did it again .. it worked for the Inbox, THANKS! but not for templates. I made a "templates folder repaired" folder in Templates, did a grand "drag and drop" so now all those emails are "visible" again.