This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Caută ajutor

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Află mai multe

Acest fir de discuție a fost arhivat. Adresează o întrebare nouă dacă ai nevoie de ajutor.

T-bird 68 wants to re-create my accounts. Normal behavior?

  • 2 răspunsuri
  • 2 au această problemă
  • 9 vizualizări
  • Ultimul răspuns de Howard M. Fried

more options

I've been using T-bird v60. I have four email accounts. I opened T-bird 68 (for Mac), and it apparently requires me to enter all my account info. Shouldn't v68 use my v60 profile?

I've been using T-bird v60. I have four email accounts. I opened T-bird 68 (for Mac), and it apparently requires me to enter all my account info. Shouldn't v68 use my v60 profile?

Toate răspunsurile (2)

more options

Hmm, seems like multiple people are hitting this issue.

1. Can you describe in exact detail what you did to go from 60 to 68?

2. Do Help > Troubleshooting > click about:profiles. a) what do you see, and which profile does it say it is using and is the default? b) To get back to your original configuration you probably want to launch the first default profile in that list.

more options

Thank you Wayne. To go from 60 to 68 (on my Mac), I simply quit v60, downloaded v68, and then opened v68. When I observed that v68 needed to recreate my accounts, I quit the application because I was certain that other stuff in my v60 profile would be missing from the new v68 profile. I am now using v60 again, with the correct (previous) profile.