This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Află mai multe

Acest fir de discuție a fost arhivat. Adresează o întrebare nouă dacă ai nevoie de ajutor.

Quickfilter.Large inbox. Search string finds a lot of results quickly which scroll from the top.Click on one wanted & it scrolls away & highlights wrong result

Quickfilter.Large inbox. Search string finds a lot of results quickly which scroll from the top.Click on one wanted & it scrolls away & highlights wrong result. Because the inbox is large, the search time is long, I don't want to wait till it's finished to click on the email I can see it has found within a few seconds. But it's continuing to find search results which are scrolling. You click on the correct one, but it takes a few seconds to register the click location and by then the message you want has scrolled away and you have to use the arrow keys to scroll to the correct messsage, which itself takes time, as the system is too busy to register the button pressed very quickly. This drives me bonkers!

Quickfilter.Large inbox. Search string finds a lot of results quickly which scroll from the top.Click on one wanted & it scrolls away & highlights wrong result. Because the inbox is large, the search time is long, I don't want to wait till it's finished to click on the email I can see it has found within a few seconds. But it's continuing to find search results which are scrolling. You click on the correct one, but it takes a few seconds to register the click location and by then the message you want has scrolled away and you have to use the arrow keys to scroll to the correct messsage, which itself takes time, as the system is too busy to register the button pressed very quickly. This drives me bonkers!

Toate răspunsurile (2)

Hello there Sales43.


We have read your e-mail. We try To help you.


Greetings Firefox Volunteer.

Hello there Sales43.

https://support.mozilla.org/en-US/kb/quick-filter-toolbar https://support.mozilla.org/en-US/kb/organize-your-messages-using-filters

Hello okay. You find dealing with this toolbar too difficult in terms of waiting and the response of the system itself or is it the toolbar itself?

Is there another toolbar or program that responds that way? So it's just our quick filter?

What do you want me to change? Try to check if your system is up to date.

I have found an import export tool for you in Thunderbird. I don't know if this matches with your thunderbird software.

Do you have good security? https://addons.thunderbird.net/en-US/thunderbird/addon/importexporttools/


POP mail accounts can only access the server 'Inbox' and download emails that are in the server 'Inbox' folder. They cannot access and download from any other server folder.

If you created a POP account, you would need to download all emails from Inbox and then create a folder in 'Local Folders' mail account and then move all of those Inbox emails over to the new folder. Then in webmail account, move all emails from eg: 'Sent' folder into 'Inbox'. In Thunderbird 'Get Messages' to download those 'Sent' emails into 'Inbox'. 'Create an 'OldSent' folder in 'Local Folders' mail account and move all those emails into that folder. Repeat until all emails have downloaded and moved to 'Local Folders' mail account. Then you will have a copy of everything in 'Local Folders'. You can then delete pop account etc.

If you create a IMAP mail account, it can get access to all subscribed folders. Make sure you are downloading full emails and not just headers. Synchronise folders for offline use. In offline mode, so those folders cannot sync whilst you are doing a load of copying... Create suitable folders in 'Local Folders' mail account and get copies of emails into those folders. If you can read emails in offline mode you know you have a good copy downloaded.

https://support.mozilla.org/en-US/kb/imap-synchronization Once all emails are copied into 'Local Folders' then you can delete emails off server and remove the imap mail account etc.


Just try to put your inbox emails in different folders. That makes it clearer and you will do well.


Greetings Firefox Volunteer.

Modificat în de День сумо