This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Caută ajutor

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Află mai multe

Acest fir de discuție a fost arhivat. Adresează o întrebare nouă dacă ai nevoie de ajutor.

App icon missing

  • 7 răspunsuri
  • 2 au această problemă
  • 1 vizualizare
  • Ultimul răspuns de user1693610

more options

App crashed and would not open. Deleted, redownloaded from the App Store, and signed in. App icon will not load. App appears to be working?

App crashed and would not open. Deleted, redownloaded from the App Store, and signed in. App icon will not load. App appears to be working?

Toate răspunsurile (7)

more options

Could you share a screenshot?

more options

I would love to. How do I upload an image here?

more options

RittenRemedy said

I would love to. How do I upload an image here?

Below the textfield you will find a option to select and upload an image.

more options

There is only post reply and cancel. There is no option to upload any file.

more options

Are you trying to add it your original post or to new reply?

more options

Fortunately I opened this email on my PC. Before I was using the mobile app. The mobile app doesn't appear to have the option to upload images. Here is the image I took from the mobile app.

more options

I have never seen this kind of white icon. Looks like a orphaned app.

  1. Delete the white app icon
  2. Shutdown the iPhone
  3. Start the iPhone again
  4. Try re-downloading Firefox for iOS from the App Store.

Does the orange Firefox Icon show up?