We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Caută ajutor

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Află mai multe

Acest fir de discuție a fost arhivat. Adresează o întrebare nouă dacă ai nevoie de ajutor.

Headphones sound weird when listening to audio/watching videos on Firefox. What can I do?

  • 1 răspuns
  • 1 are această problemă
  • 1 vizualizare
  • Ultimul răspuns de cor-el

sheena4
sheena4
more options

So, I bought my Philips SHP9500 headphones two weeks back and they were working fine until today when I was watching gameplay videos on YouTube (on Firefox). They are working absolutely fine with Chrome but a crackling sound is bothering me when using Firefox. I also tried cleaning my headphones by following the steps mentioned here: https://headphonesproreview.com/how-to-clean-headphones/

But nothing seems to help. Is there a problem with my headphones or is there a compatibility issue with Firefox? Please help as I don't intend to buy new headphones. :(

So, I bought my Philips SHP9500 headphones two weeks back and they were working fine until today when I was watching gameplay videos on YouTube (on Firefox). They are working absolutely fine with Chrome but a crackling sound is bothering me when using Firefox. I also tried cleaning my headphones by following the steps mentioned here: https://headphonesproreview.com/how-to-clean-headphones/ But nothing seems to help. Is there a problem with my headphones or is there a compatibility issue with Firefox? Please help as I don't intend to buy new headphones. :(

Soluție aleasă

Maybe check that you haven't set the volume level too high in Firefox to prevent distortion of the sound or even digital clipping in the headphone. The volume level on videos can differ quite a lot and some are quite loud and can cause distortion.

Citește acest răspuns în context 👍 0

Toate răspunsurile (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Soluție aleasă

Maybe check that you haven't set the volume level too high in Firefox to prevent distortion of the sound or even digital clipping in the headphone. The volume level on videos can differ quite a lot and some are quite loud and can cause distortion.