This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Caută ajutor

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Află mai multe

Acest fir de discuție a fost arhivat. Adresează o întrebare nouă dacă ai nevoie de ajutor.

Is a restore possible?

  • 2 răspunsuri
  • 1 are această problemă
  • 1 vizualizare
  • Ultimul răspuns de sfhowes

more options

I didn't know that there is a new version of MozBackup-1.4.10-EN and when I tried to restore the Thunderbird backup on my wife's computer, the old version didn't work. I still have her.pcv file. Does anyone know if I can use it to restore all her old emails and contacts?

I didn't know that there is a new version of MozBackup-1.4.10-EN and when I tried to restore the Thunderbird backup on my wife's computer, the old version didn't work. I still have her.pcv file. Does anyone know if I can use it to restore all her old emails and contacts?

Soluție aleasă

A pcv file is just an archived format of the profile folder. Change the extension to .zip and extract the contents. Contacts are stored in the abook.mab (Personal Address Book) and history.mab (Collected Addresses) files. Copy them into the active profile folder, while TB is closed, to overwrite the existing files. In the backup profile, locate the mbox files - files with no extension and named after a mail folder - in the Mail/<popaccountname>, Mail/Local Folders and ImapMail/<imapaccountname> locations, and copy them into the Mail/Local Folders location of the active profile, while TB is closed. When TB is restarted, the folders should appear under Local Folders in the Folder Pane.

See this post for other backup options. MozBackup is obsolete.

Citește acest răspuns în context 👍 1

Toate răspunsurile (2)

more options

oops, I forgot that it doesn't backup the contacts. So, is there any way I can just recover all her emails?

Mike

more options

Soluție aleasă

A pcv file is just an archived format of the profile folder. Change the extension to .zip and extract the contents. Contacts are stored in the abook.mab (Personal Address Book) and history.mab (Collected Addresses) files. Copy them into the active profile folder, while TB is closed, to overwrite the existing files. In the backup profile, locate the mbox files - files with no extension and named after a mail folder - in the Mail/<popaccountname>, Mail/Local Folders and ImapMail/<imapaccountname> locations, and copy them into the Mail/Local Folders location of the active profile, while TB is closed. When TB is restarted, the folders should appear under Local Folders in the Folder Pane.

See this post for other backup options. MozBackup is obsolete.