This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Caută ajutor

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Află mai multe

Acest fir de discuție a fost arhivat. Adresează o întrebare nouă dacă ai nevoie de ajutor.

Empty drop menues on right click and unable to type or select text in most places

  • 13 răspunsuri
  • 1 are această problemă
  • 1 vizualizare
  • Ultimul răspuns de Kodaik

more options

Recently a lot of these issues started at once: The text cursor disappears if my mouse cursor is on the browser window for too long (less than a second) except for address bar; When I right click on anything in the browser the drop menu is empty(fields are still there and are functional but have no text in them) Also when any of this happens my mouse cursor blinks rapidly for a second and disappears shortly (Typing all this was really difficult)

Recently a lot of these issues started at once: The text cursor disappears if my mouse cursor is on the browser window for too long (less than a second) except for address bar; When I right click on anything in the browser the drop menu is empty(fields are still there and are functional but have no text in them) Also when any of this happens my mouse cursor blinks rapidly for a second and disappears shortly (Typing all this was really difficult)

Toate răspunsurile (13)

more options

Forgot to mention that no shortcuts work (ctrl+c, ctrl+v etc.)

more options

Is this just specific websites? If so, can you share those?

more options

usedtoliveonmars said

Is this just specific websites? If so, can you share those?

Every website so far, except for the homepage

more options

Example of whats happening

more options

You may have switched on caret browsing. You can toggle caret browsing off/on by pressing F7 (Mac: fn + F7).

  • Options/Preferences -> General: Browsing
    remove checkmark: [ ] "Always use the cursor keys to navigate within pages"

Note that this is a Firefox accessibility feature.

more options

Start Firefox in Safe Mode to check if one of the extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) or if hardware acceleration is causing the problem.

  • switch to the DEFAULT theme: "3-bar" menu button or Tools -> Add-ons -> Themes
  • do NOT click the "Refresh Firefox" button on the Safe Mode start window
more options

cor-el said

Start Firefox in Safe Mode to check if one of the extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) or if hardware acceleration is causing the problem.
  • switch to the DEFAULT theme: "3-bar" menu button or Tools -> Add-ons -> Themes
  • do NOT click the "Refresh Firefox" button on the Safe Mode start window

It didn't help.. The "help" menu also had no text in it and the "developer" menu had no text on the last option. That was fixed together with the right click menu but the cursor problems were not.

more options

Turns out that cursor freak out only on "bigger" websites such as Google, Bing, YouTube, Wikipedea, well known forums etc. But anything less known works fine

more options

Do you see the text if you hover a line or use the cursor Down key to scroll a list ?

Boot the computer in Windows Safe mode with network support to see if that has effect in case security software is causing problems.

more options

cor-el said

Do you see the text if you hover a line or use the cursor Down key to scroll a list ? Boot the computer in Windows Safe mode with network support to see if that has effect in case security software is causing problems.

I still couldn't see any text But that was fixed when I changed the theme

more options

Everything worked fine when I run windows in safe mode

more options

The missing text was possibly an issue with the text color being white or transparent. Did you change the Windows theme or did you make changes in Firefox to fix this?

Can you give more detail about the text cursor and typing issue ?

Can that also be a problem with the text color ?

EDIT: (I had missed your last reply a minute before my reply)

Modificat în de cor-el

more options

cor-el said

The missing text was possibly an issue with the text color being white or transparent. Did you change the Windows theme or did you make changes in Firefox to fix this? Can you give more detail about the text cursor and typing issue ? Can that also be a problem with the text color ? EDIT: (I had missed your last reply a minute before my reply)

Turns out it was malware. Adding Avast online security fixed the problem