This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Caută ajutor

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Află mai multe

Acest fir de discuție a fost arhivat. Adresează o întrebare nouă dacă ai nevoie de ajutor.

iphone deletes my mail on my PC and the server

  • 1 răspuns
  • 1 are această problemă
  • 8 vizualizări
  • Ultimul răspuns de sfhowes

keepthis
keepthis
more options

Hi _ I love Thunderbird!! But I'm finding if I delete a message from my iphone ( which I need to do as it gets too full) then the message is deleting from my PC as well-- so I have deleted a whole load of important stuff thinking it was safe in my PC.. how can I stop this happening - the iphone also deletes from the server even though I have said never delete from server in settings - and I have disabled icloud as well.

Hi _ I love Thunderbird!! But I'm finding if I delete a message from my iphone ( which I need to do as it gets too full) then the message is deleting from my PC as well-- so I have deleted a whole load of important stuff thinking it was safe in my PC.. how can I stop this happening - the iphone also deletes from the server even though I have said never delete from server in settings - and I have disabled icloud as well.

Toate răspunsurile (1)

sfhowes
sfhowes
  • Top 10 Contributor
more options

If the account is set up as IMAP on the phone, which is the standard setup, then any message deleted from the phone is deleted from the mail server, which means it's unavailable to the PC. You should probably have the account as IMAP on all devices, but in TB, copy older mail to Local Folders, confirm the copy, then delete from the Inbox. Also, most mobile mail apps have a setting to store only the last 7 or 14 days of mail on the device, instead of the complete set of IMAP folders.