This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Caută ajutor

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Află mai multe

Acest fir de discuție a fost arhivat. Adresează o întrebare nouă dacă ai nevoie de ajutor.

Missing system spam folder

  • 1 răspuns
  • 1 are această problemă
  • 27 de vizualizări
  • Ultimul răspuns de sfhowes

kostenzerrr
kostenzerrr
more options

Hi,

My AOL.com account has a problem under Thunderbird. The system spam folder is available under web mail but not under Thunderbird. ( no junk folder)

Creating a spam/junk folder under Thunderbird is no problem, but there is no flame pictogram in front of it. In the web mail a second folder "spam" appears. This is just a sub-folder.

Is there a way to get this spam/junk folder in Thunderbird? Sometimes mail is put in spam, I don't want to have it in spam. I have to check web mail to so whats happening. I can't believe this is what Thunderbird is meant for. BTW, other aol accounts interact good with their spam folder.

Any idea whats going wrong?

Hi, My AOL.com account has a problem under Thunderbird. The system spam folder is available under web mail but not under Thunderbird. ( no junk folder) Creating a spam/junk folder under Thunderbird is no problem, but there is no flame pictogram in front of it. In the web mail a second folder "spam" appears. This is just a sub-folder. Is there a way to get this spam/junk folder in Thunderbird? Sometimes mail is put in spam, I don't want to have it in spam. I have to check web mail to so whats happening. I can't believe this is what Thunderbird is meant for. BTW, other aol accounts interact good with their spam folder. Any idea whats going wrong?

Toate răspunsurile (1)

sfhowes
sfhowes
  • Top 10 Contributor
more options

The AOL Spam folder won't be downloaded to TB if the account is POP (Inbox only). An IMAP setup allows all folders to be subscribed, i.e. downloaded to TB.

http://kb.mozillazine.org/Convert_a_POP_account_to_a_IMAP_account