This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Caută ajutor

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Află mai multe

Acest fir de discuție a fost arhivat. Adresează o întrebare nouă dacă ai nevoie de ajutor.

Server Error When Trying To Log In

  • 2 răspunsuri
  • 2 au această problemă
  • 22 de vizualizări
  • Ultimul răspuns de cboyles

cboyles
cboyles
more options

The operating system is Windows 7. I'm doing a new install of Thunderbird. I had to reset my password with AT&T because I didn't remember what my e-mail password was. I can see my e-mail messages when I log into Yahoo, but when I enter my name, e-mail address, and password into Thunderbird, I get a server error message saying Sending of password for e-mail address did not succeed. Mail server responded: Server error - Please try again later. This is version 68.10.0. I get the same error on version 78.

The operating system is Windows 7. I'm doing a new install of Thunderbird. I had to reset my password with AT&T because I didn't remember what my e-mail password was. I can see my e-mail messages when I log into Yahoo, but when I enter my name, e-mail address, and password into Thunderbird, I get a server error message saying Sending of password for e-mail address did not succeed. Mail server responded: Server error - Please try again later. This is version 68.10.0. I get the same error on version 78.

Modificat în de cboyles

Soluție aleasă

Are you using the AT&T servers, inbound.att.net and outbound.att.net, or Yahoo servers? If it's the former, you must use a secure mail key instead of the account password.

https://www.att.com/support/article/email-support/KM1240308

If they're Yahoo servers, see https://support.mozilla.org/en-US/questions/1288812

Citește acest răspuns în context 👍 1

Toate răspunsurile (2)

sfhowes
sfhowes
  • Top 10 Contributor
more options

Soluție aleasă

Are you using the AT&T servers, inbound.att.net and outbound.att.net, or Yahoo servers? If it's the former, you must use a secure mail key instead of the account password.

https://www.att.com/support/article/email-support/KM1240308

If they're Yahoo servers, see https://support.mozilla.org/en-US/questions/1288812

cboyles
cboyles Deținătorul întrebării
more options

Thank you so much. I will admit I'm puzzled because it worked without a secure mail key a few days ago with the same software.