Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Caută ajutor

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Află mai multe

Acest fir de discuție a fost arhivat. Adresează o întrebare nouă dacă ai nevoie de ajutor.

Import and Export doesn't do anything

  • 1 răspuns
  • 1 are această problemă
  • 18 vizualizări
  • Ultimul răspuns de cor-el

Al
Al
more options

When I follow the instructions for importing bookmarks.html nothing happens. I get to the Library window and select the import/export tab but nothing happens. So how, other than typing them all in, can I import and export my Bookmarks. I am using Linux Mint 20 newly installed. Previous was Linux Mint 19.3 and everything worked fine. All appears to be working OK. ................ Al

When I follow the instructions for importing bookmarks.html nothing happens. I get to the Library window and select the import/export tab but nothing happens. So how, other than typing them all in, can I import and export my Bookmarks. I am using Linux Mint 20 newly installed. Previous was Linux Mint 19.3 and everything worked fine. All appears to be working OK. ................ Al

Toate răspunsurile (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Try the Firefox version from the official Mozilla server if you currently use a version from the repositories of your Linux distribution.

If you use Sync then best is to disconnect Sync temporarily during troubleshooting.

This can be caused by a problem with the places.sqlite and favicons.sqlite databases in the Firefox profile folder.

  • use "Verify Integrity" button on the "Help -> Troubleshooting Information" (about:support) page

If errors are reported with "Verify Integrity", close and restart Firefox and retry.

If "Verify Integrity" cannot repair places.sqlite, rename/remove all places.sqlite and favicons.sqlite files in the Firefox profile folder. Firefox will rebuild places.sqlite and restore the bookmarks from a recent JSON backup in the bookmarkbackups folder.

  • keep a backup copy of places.sqlite in case a new places.sqlite database has to be created

See also:

You can use the button on the "Help -> Troubleshooting Information" (about:support) page to go to the current Firefox profile folder or use the about:profiles page.