This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Caută ajutor

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Află mai multe

Acest fir de discuție a fost arhivat. Adresează o întrebare nouă dacă ai nevoie de ajutor.

update 83 quit bug on Ubuntu and Win 10

  • 1 răspuns
  • 1 are această problemă
  • 4 vizualizări
  • Ultimul răspuns de sandysareon

sandysareon
sandysareon
more options

Noticed on the latest release of Firefox after I press quit(I have multiple windows) the process will not fully close; I've confirmed this on both Windows and Ubuntu versions. It seems to happen when I have videos playing while closing as they will continue to play in the background.

Only way to fully close the app is to stop the running background process; the videos cannot be stopped as they are CCTV streams.

I'm not familiar with logging with FF if someone can advise on which ones would be of interest I can provide them.

Noticed on the latest release of Firefox after I press quit(I have multiple windows) the process will not fully close; I've confirmed this on both Windows and Ubuntu versions. It seems to happen when I have videos playing while closing as they will continue to play in the background. Only way to fully close the app is to stop the running background process; the videos cannot be stopped as they are CCTV streams. I'm not familiar with logging with FF if someone can advise on which ones would be of interest I can provide them.

Soluție aleasă

Hi all, I have resolved this. The issue was Video Download Helper add on. The add on is great however I suspect the load I have with my firefox due to the CCTV monitors being opened and shown as web videos is a bit too much for it and may be causing it to keep Firefox open even after the quit command.

Disabling this addon solved this issue.

Citește acest răspuns în context 👍 0

Toate răspunsurile (1)

sandysareon
sandysareon Deținătorul întrebării
more options

Soluție aleasă

Hi all, I have resolved this. The issue was Video Download Helper add on. The add on is great however I suspect the load I have with my firefox due to the CCTV monitors being opened and shown as web videos is a bit too much for it and may be causing it to keep Firefox open even after the quit command.

Disabling this addon solved this issue.