This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Caută ajutor

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Află mai multe

Acest fir de discuție a fost arhivat. Adresează o întrebare nouă dacă ai nevoie de ajutor.

How do I get TB to display archive data in the folders in TB main menu when I open it?

  • 2 răspunsuri
  • 1 are această problemă
  • 1 vizualizare
  • Ultimul răspuns de b.mason

b.mason
b.mason
more options

I previously asked "why are my emails disappearing and where are they going"? With help from the Community I've learned a lot and have found where they are going (C:\Users\User Name\AppData\Roaming\Thunderbird\Profiles\z0lfzcca.default-release\Mail\Local Folders - and my Archive folder Looks like this;

Local Folders Archives Date File 32,049 Archives.msf Date MSF File 164 Archive Date File 34,340 Archive.msf Date File 105

So my data is there but it does not show up in TB. When I look at these folders on the TB main menu they are empty. My new question is how do I get TB to display this data in the folders in TB main menu when I open it? I have checked my settings and it shows;

"Message Archives" Keep Messages in Archives Folder on - Local Folders

But they are not there. Using “BitRecover Thunderbird Viewer” I see them in the Local folders (Right) but when I look at this folder in the TB main menu there not visible. Please see the uploaded image of the BitRecover menu

I previously asked "why are my emails disappearing and where are they going"? With help from the Community I've learned a lot and have found where they are going (C:\Users\User Name\AppData\Roaming\Thunderbird\Profiles\z0lfzcca.default-release\Mail\Local Folders - and my Archive folder Looks like this; Local Folders Archives Date File 32,049 Archives.msf Date MSF File 164 Archive Date File 34,340 Archive.msf Date File 105 So my data is there but it does not show up in TB. When I look at these folders on the TB main menu they are empty. My new question is how do I get TB to display this data in the folders in TB main menu when I open it? I have checked my settings and it shows; "Message Archives" Keep Messages in Archives Folder on - Local Folders But they are not there. Using “BitRecover Thunderbird Viewer” I see them in the Local folders (Right) but when I look at this folder in the TB main menu there not visible. Please see the uploaded image of the BitRecover menu
Capturi de ecran atașate

Toate răspunsurile (2)

Wayne Mery
Wayne Mery
  • Moderator
  • Top 10 Contributor
more options

You should really post this follow up at your original posting location https://support.mozilla.org/questions/1326470

b.mason
b.mason Deținătorul întrebării
more options

I've uploaded that part of the directory below. I also uploaded a shot of my TB main menu showing I have an MBOX folder in the menu. Thanks for any help you can give me Bill