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"Unable to open the summary file for Inbox. Perhaps there was an error on disk, or the full path is too long."

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  • 1 are această problemă
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  • Ultimul răspuns de stevemcq1

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Good evening, The a.m. error message appeared when i launch TB My computer : Home made ASUS GRYPHON Z87 Motherboard 16GB DDR3 RAM SSD 500GB Windows 10 - 64 bits Thunderbird 78.11.1 64bits ; TB new installation in win 10: Profile folder is restored from old backup profile. Old back up TB profile has 15 GB files in total I have 8 different accounts in TB Each account has one Inbox with several subfolders. Thank you for your help. Steve

Good evening, The a.m. error message appeared when i launch TB My computer : Home made ASUS GRYPHON Z87 Motherboard 16GB DDR3 RAM SSD 500GB Windows 10 - 64 bits Thunderbird 78.11.1 64bits ; TB new installation in win 10: Profile folder is restored from old backup profile. Old back up TB profile has 15 GB files in total I have 8 different accounts in TB Each account has one Inbox with several subfolders. Thank you for your help. Steve

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Update :Re:"Unable to open the summary file for Inbox. Perhaps there was an error on disk, or the full path is too long." Good morning, I read Toad-Hall-|Top 10 Contributor(5/6/20) suggestions and do the following:

>Try this: >Exit Thunderbird >In profile name folder delete:

>folderTree.json >global-messages-db.sqlite >panacea.dat >session.json >xulstore.json >Restart Thunderbird All folders expand... Message at the bottom: myaccount_gmail: Connected to smtp.gmail.com Thunderbird is running for 2 hours now ..... I leave my computer running .... What's next from now? Thank you for your help Stevemcq1