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‘My Thunderbird has stopped receiving and sending emails..It says my email or password is incorrect when it is correct..Help..’

  • 6 răspunsuri
  • 1 are această problemă
  • 24 de vizualizări
  • Ultimul răspuns de Gsatman

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My Thunderbird stopped mid day receiving and sending messages..It says wrong password or email address..Both are correct but it will not allow me to dwnld or receive..I hate having to use google for my email client..Help me if you can.. Gary Bass

My Thunderbird stopped mid day receiving and sending messages..It says wrong password or email address..Both are correct but it will not allow me to dwnld or receive..I hate having to use google for my email client..Help me if you can.. Gary Bass

Soluție aleasă

You need to make sure your settings match what Gmail servers require - and the authentication/security settings that your Gmail account requires. Check all the settings in both Outgoing and Incoming. Start with whether IMAP or POP - the settings are different. Then search online for the current settings required by Gmail for IMAP/POP/SMTP.

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Sorry to be a problem here for you guys..When I go down to outgoing server (SMTP) , your instructions say make your changes here ( what changes do I need make ? I did change port to 25 , I am using win-7, security is SSL/TLS , server name is smtp.googlemail.com , normal pswd and my correct email address )..should I change the port no.? Help please..this is so confusing..

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I changed the out port to (465 default) and still no help..I rebooted also..Now I have changed it back to 25 and nothing..Help..

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Soluție aleasă

You need to make sure your settings match what Gmail servers require - and the authentication/security settings that your Gmail account requires. Check all the settings in both Outgoing and Incoming. Start with whether IMAP or POP - the settings are different. Then search online for the current settings required by Gmail for IMAP/POP/SMTP.

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Then there's more detail of where to enter those Gmail setting in Thunderbird here - https://support.mozilla.org/en-US/kb/configuration-options-accounts

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Agnes..Thanks a bunch..I agree completely..I discovered this yesterday the hard way..This link you shared took me down the rabbit hole much more than all the articles I read that said , put it here , what do I put there.? This is where it became frustrating with the links that did not go into detail any more than they did.. Well , I have a laptop that has Thunderbird on it so I opened the in/out server settings and found my problem..The upgrade changed settings in my server , that I never look at , but this time I did and I also copied every setting so if this happens again..I think in some cases it may be wise to go back thru and set up a new email and let Thunderbird finish..So glad to get my Thunderbird back.. Gary Bass